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At N-CIS we try to find the right services and suppliers to help us deliver total solutions for our clients, we do this because it’s easier for our clients to have a one stop shop / point of contact and cost savings. As a commitment to this concept we have become accredited partners of a local VoIP (Voice over IP) provider. Many people are familiar with Skype, the principal being quite similar – you make a phone call via your computer or via a phone plugged into your internet connection. You can have all the benefits of a modern Phone system without the capital expenditure and you can get new features as they come out.
Historically, people have queried the reliability / call quality, we have addressed these issues with our current IT experience, we can both build in resilience into the solution and offer traffic prioritization so that if one person is watching a training video on the web it wont impact the bandwidth available for that important voice call.
With the increasing roll out of fibre broadband this technology is set to replace the ‘traditional phone system’ (PBX/PABX). For the reasons below.
If you have any questions then please call 01638 578913 ask for Adam or email email@example.com .
We appointed N-CIS to support our IT system, we have had proactive help when we need it most. N-CIS understands the financial constraints charities like ours work under, and always helps us to identify an prioritise our infrastructure needs as well as going that extra mile to sort things out. Appointing N-CIS was without doubt the right choice for us.
Mary Goode - Headway Cambridgeshire
N-CIS has installed a VOIP phone system for Sight Concern Bedfordshire. Each member of staff now has their own phone number and answerphone service with no increase in cost over the previous phone contract. This has allowed staff to provide Direct Dial numbers to their key clients, which has reduced the number of switchboard calls and improved communications. Sight Concern Bedfordshire’s staff are mobile; working between offices and out in the community. The VOIP system set up by N-CIS allows all answerphone messages to be sent to staff e-mails. Staff can then easily access their answerphone messages using smart phones while out of the office. This functionality has proved valuable. Overall we are pleased with our move to VOIP.
Carol O'Brien - SightConcern
I was contemplating the necessity for all types of business insurance the other day while reviewing our suppliers list.
When I can across N-CIS in the list I realised that having chosen N-CIS as our outsourced IT provider is exactly the right choice for our IT security.
We’re glad to have you on board; always there when we need you but silently working away in the background keeping us doing our business and helping to make us a successful consultancy.
- BeStrategic -
We switched to N-CIS approximately 6 months ago having experienced a variety of I.T support service packages with other providers.
As a growing, medium sized business, our needs are constantly changing. It is therefore extremely important for us to work with an I.T. partner who listens to, and fully understands our business in order to offer the best advice for both the short and indeed longer term strategy. It is this service that we have experienced from N-CIS.
They are easy to communicate with and any I.T issues encountered are swiftly resolved leaving us confident that our systems are in safe hands. Quality Care are signed into a care package that helps us to budget our costs without any nasty additional cost surprises I would have no hesitation in recommending N-CIS
Paul Heales - Quality Care Cleaning Ltd