At N-CIS we try to find the right services and suppliers to help us deliver total solutions for our clients, we do this because it’s easier for our clients to have a one stop shop / point of contact and cost savings. As a commitment to this concept we have become accredited partners of a local VoIP (Voice over IP) provider. Many people are familiar with Skype, the principal being quite similar – you make a phone call via your computer or via a phone plugged into your internet connection. You can have all the benefits of a modern Phone system without the capital expenditure and you can get new features as they come out.
Historically, people have queried the reliability / call quality, we have addressed these issues with our current IT experience, we can both build in resilience into the solution and offer traffic prioritization so that if one person is watching a training video on the web it wont impact the bandwidth available for that important voice call.
With the increasing roll out of fibre broadband this technology is set to replace the ‘traditional phone system’ (PBX/PABX). For the reasons below.
If you have any questions then please call 01638 578913 ask for Adam or email info@n-cis.com .